Ordering

All transactions are Processed in AUD

Can I order from you if I am under 18 years old?

Sorry, you must be 18 years or older to shop at this site.

Can I change or cancel my order once submitted?

Unfortunately, once you have completed and submitted your order you cannot cancel. To make any changes please contact us

How do I obtain a Tax Invoice for my purchase?

A Tax invoice will be emailed to you on completion of production, We will also send a paper copy with the item. If you do not receive your Tax Invoice or if you require a further copy, please email your request to customer service

I have completed my order, but I can’t Check-Out?

Please contact contact us for assistance.

How can I view my previous orders?

Please go to my Account  and then go to the order history page.

How do I check the status of my order?

Please login to your account and then go to the order history page.

Can I remove items from my shopping cart?

Yes, but only before your order is completed. To remove items from your cart click “remove”.

Can I order/purchase from you if I am outside of Australia?

Yes, if you are located outside Australia you can still purchase from us however we only offer delivery within Australia.

How do I save my order if I am not quite ready to purchase the product/s?

You can use the wishlist function. When you re-enter the site at a later date your wishlist will still have the items you requested.

Am I able to purchase products from your warehouse?

Yes, We would be more then happy for you to visit our warehouse. One of our staff will walk and talk you through the quality products we offer. You can then purchase at the warehouse, or in the comfort of your own home or office.